Intuitive complaint management using CAQ software


Learning from mistakes. Corporate complaint management is a fundamental tool for improvement.

The conclusions gained lead to approriate goals within quality management. Process optimizations and quality improvements made simple.


Our CAQ solution for complaint management can be implemented effortlessly into your enterprise software.

CAQ. Complaint management with custom-fit functions:

  • processing and administrating complaints for the processes sales, procurement, and production
  • fast handling of complaints and claims by optional data transfer from delivery notes, goods receipts, and production orders
  • efficiency increase by monitoring open complaint cases and their status
  • cross-functional analysis and evaluation of planned, implemented, and effective methods and their expenditures


EVO Informationssysteme GmbH

Headquarters Germany

Tel: +49 / 07176 / 45290-0